# HOBB APP – TERMS OF USE **I. GENERAL PROVISIONS** **1\. INFORMATION ABOUT THE TERMS OF USE AND THE SERVICE PROVIDER** 1.1. These Terms of Use of Hobb App mobile application constitute an agreement between the User and the Service Provider regarding the use of the Application, specifying, among others, its functionalities, technical requirements, and other rules of using the Application, including the rights and obligations of each Party and the complaint procedure. 1.2. Each User is obliged to become acquainted with the content of these Terms of Use and accept them in accordance with the provisions of section 4.3.2 of these Terms of Use. 1.3. The Service Provider of the Application is the company HOBB Media spółka z ograniczoną odpowiedzialnością with its registered office in Białystok, address: ul. Żurawia 71/3.18, 15-540 Białystok, entered into the register of entrepreneurs kept by the District Court in Białystok, XII Commercial Division of the National Court Register under KRS number: 0001152323, NIP: 9662201995, REGON: 540758090, with a share capital of PLN 120,000. 1.4. These Terms of Use govern all rules for the use of the Application by Users, subject to the provisions of section 17.3 and 17.4 of the Regulations. **2\.** **DEFINITIONS** 2.1. Capitalized Terms used in these Terms of Use will be understood in accordance with the definitions set out below: 2.1.2. **Application** – the Hobb App mobile application, a platform for gardeners and plant enthusiasts that combines social media, educational content, and e-commerce, facilitating knowledge sharing and community building around plant care; 2.1.3. **Collections** – a feature of the Application enabling Users to create, manage, and store sets of Content within their Account; 2.1.4. **Account** – an individual User profile created during the Registration process, granting access to the Application’s features; 2.1.5. **License** – the right granted by the User to the Service Provider to use Content published by the User, under the terms specified in these Terms of Use; 2.1.6. **Moderation** – actions carried out by Users and the Service Provider, in accordance with the procedure set out in section 12 of these Terms of Use, to ensure that published Content complies with applicable law and these Terms of Use; 2.1.7. **Offer** – content submitted by a User to present an offer to exchange plants or other gardening materials; 2.1.8. **Billing Period** – the monthly or annual period (depending on the User’s selection) for the HOBB+ Subscription, commencing on the date of HOBB+ Subscription activation; 2.1.9. **Payment Operator** – an entity providing intermediary services to process payments between the User and the Service Provider, i.e., depending on the entity through which the User downloaded the Application either Apple App Store or Google Play Store; 2.1.10. **Payments** – transactions made by the User through the Payment Operator in connection with the HOBB+ Subscription or any other payments specified in these Terms of Use; 2.1.11. **Privacy Policy** – a document describing how the Service Provider processes personal data of User, including the purpose and scope of processing, which constitutes Appendix no. 1 to these Terms of Use; 2.1.12. **Notifications** – information sent to Users through the Application, including in particular push notifications; 2.1.13. **Copyrights Act** – the Act of February 4, 1994 on Copyright and Related Rights (i.e. Journal of Laws 2025, item 24), including its subsequent amendments; 2.1.14. **Terms of Use** – these Terms of Use, together with all appendices and appendices forming an integral part hereof, governing the use of the Application; 2.1.15. **Registration** – the process of creating an Account via the Application, including provision of required personal information and acceptance of these Terms of Use and the Privacy Policy by the User; 2.1.16. **Complaint** – the User’s right to challenge a decision of the Service Provider or raise complaint regarding the quality of services provided, in accordance with the procedure set out in section 14 of these Terms of Use; 2.1.17. **Communities** – discussion groups created by the Service Provider or Users, moderated by their founders and the Service Provider, in accordance with these Terms of Use; 2.1.18. **Parties** – the User and the Service Provider as parties to the agreement for use of the Application, effective upon its conclusion in accordance with these Terms of Use; 2.1.19. **HOBB+ Subscription** – a paid service within the Application providing access to additional features; 2.1.20. **Transaction** – the interaction between Users within the Application, including the exchange of plants and other gardening materials; 2.1.21. **Content** – materials published in the Application by the Service Provider and Users, including posts, reels, articles, photos, and videos; 2.1.22. **Device** – a mobile device running iOS or Android on which the Application is installed and operated, provided it meets the technical requirements specified in the application store; 2.1.23. **Service Provider** – the entity providing services related to the use of the Application, as specified in section 1.3 of these Terms of Use. 2.1.24. **User** – a natural person who has completed Registration and uses the Application. **3\. APPLICATION FEATURES** 3.1. When using the Application it is possible among other things to: 3.1.1. browse the contents of the Application; 3.1.2. search for specific Content and other Application materials, and interact with other Users by rating, commenting on, and reacting to Content; 3.1.3. use their Account and associated features and functionalities; 3.1.4. create and publish Content, including plant lists and Collections; 3.1.5. create and manage Communities; 3.1.6. create, publish, and manage Offers; 3.1.7. receive Notifications about new Content, actions taken by other Users, or changes regarding their own or other Users’ Offers; 3.1.8. communicate with other Users, including send and receive direct messages; 3.1.9. share Content with other Users within the Application or with third-parties via social media; 3.1.10. submit ideas for new features using a dedicated form in the Application and rate ideas submitted by other Users; 3.1.11. access and use the Application without advertisements and without the use of User data for advertising purposes. 3.2. Features listed in sections 3.1.1 – 3.1.10 are provided free of charge. Features described in section 3.1.11 may be offered for a fee as part of the HOBB+ Subscription or, in special cases, access to HOBB+ Subscription may be provided free of charge or under promotional conditions. In such cases, the detailed terms of use for the HOBB+ Subscription will be specified in separate regulations applicable in accordance with these Terms of Use. 3.3. Some features or services available within the Application may be provided by third-party providers, under the terms set by those providers. In such cases, the use of these features or services may be subject to additional terms and conditions specified by such service providers, of which the User will be appropriately informed before using such features or services. 3.3. The Service Provider reserves the right to temporarily introduce test features within the Application, both for paid and free services. Access to these test features may be limited to a group of Users selected by the Service Provider. Selected Users will be notified about the availability of the test features and may use them subject to the provisions of the following sentence. The availability of test features does not constitute an obligation of the Service Provider to implement them permanently, and the Service Provider may modify, restrict, or discontinue them at any time. 3.4. Subject to section 3.6 below, use of the Application and its features is possible provided that the following technical requirements are met: 3.4.1. having an active internet connection; 3.4.2. having a properly installed and up-to-date version of the Application; 3.4.3. properly completing the Registration and remaining logged into the User Account. 3.5. Use of certain Application features may additionally require the User to grant permissions to access Device functionalities and information, such as the camera, microphone, device storage, or location data. If the User does not grant the necessary permissions, use of some features may be impossible or limited. The Service Provider is not responsible for the lack of access resulting from the User’s refusal to grant the required permissions. 3.6. The Service Provider reserves the right to modify the Application features listed in section 3.1 above or introduce additional features. Use of new features is voluntary and requires an amendment to the Terms of Use in accordance with the procedure set out in section 17.1 of these Terms of Use. 3.7. The Application interface is available in Polish and English. Content and other materials published by Users are available only in the language in which they were originally published by the Users or the Service Provider. The Service Provider reserves the right to introduce other language versions of the Application interface and options for automatic translation of textual Content, without guaranteeing full accuracy compared to the original version. If additional language versions are made available, Users will be informed about the options, and the preferred language can be selected through the Application settings. **II. USE OF THE APPLICATION** **4\. ACCOUNT AND REGISTRATION** 4.1. To begin using the Application, it must be downloaded and installed on the Device through the appropriate platform (depending on the operating system of the Device, i.e., Google Play Store for Android or App Store for iOS). 4.2. In order to access the features of the Application specified in section 3.1 of these Terms of Use, it is necessary to complete Registration of an Account and log in as a User. Use of the Application without Registration and logging into the Account, i.e. in “guest” mode, is not possible. 4.3. Registration of an Account requires: 4.3.1. completing the registration form available in the Application with all required data, in particular: email address, username together with a unique user identifier, and password, or logging in via a third-party provider’s account if such an option is made available by the Service Provider, and completing any required verification; 4.3.2. reviewing these Terms of Use and its appendices and accepting their provisions by checking the appropriate box in the registration form indicating their acceptance. 4.4. After completing the registration form referred to above, an email confirming Account registration and containing an activation link will be sent to the User’s email address. Registration is completed, and the agreement referred to in section 1.1 of these Terms of Use will be deemed concluded for an indefinite period upon the User clicking the activation link. 4.5. The User is obliged to provide only true and up-to-date data during Registration and while using the Application, and to update such data in the event of any changes, subject to the Service Provider’s rights referred to in section 12.2 of these Terms of Use. 4.6. During the Account Registration process, as well as during the User’s use of the Application, the Service Provider has the right to conduct additional verification of the data provided by the User and their identity, by requesting the provision of additional relevant information or data, including the User’s phone number. 4.7. The User undertakes to keep their Account access credentials confidential and to protect them against access by unauthorized third parties. If such data is obtained by unauthorized persons, the User undertakes to inform the Service Provider and to change the data via the panel available in the Application. **5\. PUBLICATION OF CONTENT** 5.1. As part of using the Application, the User is entitled to publish Content in the Application, subject to the provisions of these Terms of Use. 5.2. All published Content must be truthful, comply with applicable law, and meet the following requirements: 5.2.1. in the case of textual Content, it must be written in a comprehensible manner; 5.2.2. it must not contain any vulgar expressions, wording or elements commonly considered offensive, in particular of a racist, homophobic, xenophobic, sexist, or discriminatory nature, nor promote hate speech, terrorism, or any unlawful activities; 5.2.3. it must not contain private or confidential information of other persons without their consent; 5.2.4. it must not infringe the rights of third parties, including, in particular, intellectual property rights, personal rights, or general rules of social conduct and good manners; 5.2.5. It must comply with the child safety policies referred to in section 18 of these Terms of Use; 5.2.6. it must not be used for commercial purposes, including promoting other services or products of third parties, subject to section 5.7 of these Terms of Use. 5.3. Content published by the User in the Application is visible to all other Users of the Application, subject to the User’s choice of different privacy settings for Content within the Application. In particular, the User may “block” other Users, which results in limiting access to and visibility of published Content, as well as restricting other interactions by the blocked User. 5.4. The User bears full and unrestricted responsibility for the Content they publish and for its use by the Service Provider in accordance with the License. Should any third parties raise claims in connection with the Service Provider’s use of the Content, in particular due to infringement of copyright, the User will indemnify the Service Provider against any liability in this respect, satisfy all legally awarded and binding claims, and undertake all necessary actions to remedy the effects of such infringements. 5.5. If the Content published by the User violates any provisions of these Terms of Use, or in order to protect the Users of the Application or the interests of the Service Provider in connection with the risk of legal liability, the Service Provider will be entitled to exercise the rights provided in section 12.2 of these Terms of Use. 5.6. The Service Provider is not responsible for verifying whether the Content complies with the requirements set out in section 5.2 above and does not bear liability for Content published by Users in the Application nor for the consequences of such publications. 5.7. The User is entitled to publish advertising Content, provided that such Content does not constitute more than 20% (in words: twenty percent) of all Content published by that User in a given calendar month. Compliance with this obligation will be monitored by the Service Provider, and in the event of violations, the Service Provider will be entitled to take appropriate corrective measures in accordance with section 12 of these Terms of Use. **6\. LICENCES AND CONSENTS** 6.1. Upon conclusion of the agreement for the use of the Application, in accordance with these Terms of Use, the Service Provider grants the User a non-transferable license to use the Application within the territory of the Republic of Poland, limited to normal use of the Application and its features, under the terms set forth herein. The license is granted for the duration of the agreement for the use of the Application. 6.2. Provided that the User holds all rights or necessary authorizations to publish Content, the User retains all rights to any Content it publishes in the Application. However, upon publication, the User grants the Service Provider a non-exclusive, royalty-free License to use such Content without any territorial or time limitations, under the terms set out in sections 6.3 – 6.5 below. 6.3. Under the License referred to in section 6.2 above, the User authorizes the Service Provider to use the Content by distributing, recording, reproducing, and displaying it in whole or in part, both within the Application and anywhere on the Internet, for any business purpose, in particular in connection with the operation, promotion, and improvement of the Application, as well as for marketing and analytical purposes. 6.4. The License also includes the right to grant sublicenses and to exercise derivative rights to Content constituting works within the meaning of Copyright Act, including the creation of translations and adaptations of the Content and the right to use them. 6.5. Subject to provisions of section 6.6 below, the License is granted for an indefinite period, which means that the Service Provider may continue to use the Content even after the termination of the Agreement for the use of the Application, in accordance with section 15 of these Terms of Use. 6.6. The User may at any time submit a written or email request to terminate the License, together with an appropriate request for the deletion of all Content associated with their Account. In such a case, the Service Provider undertakes to permanently delete the Content kept by the Service Provider and published within the Application, within no more than 30 days from the date of receiving such a request. 6.7. Upon Registration of an Account, the User authorizes the Service Provider, free of charge, to display in the Application the User’s username, profile picture, and other data provided by the User, depending on the selected privacy settings. At the same time, the User agrees that other Users may be shown information about selected activities of the User in the Application, including, among others, reactions to available Content (such as ratings or comments), published Offers, or other actions taken in the Application, subject to the User’s ability to adjust these settings in the Application. **7\. ADVERTISEMENTS** 7.1. As part of free use of the Application, advertisements are displayed to the User, under the terms set forth in these Terms of Use. 7.2. Advertisements in the Application are displayed by a third-party provider – Google – through the AdMob module, which independently determines the content and manner of displaying advertisements. 7.3. The advertising provider referred to in section 7.2 above collects information about the User based on cookie technology in order to tailor advertisements and conduct technical and statistical analyses, subject to prior consent granted by the User. The advertising provider does not have access to the User’s Personal Data that would allow for their identification. 7.4. Advertisements may be personalized/subject to profiling, based on information obtained about the User, including its activity in the Application, provided that the appropriate consent has been obtained within the Application. If the consent is not granted by the User, advertisements will be displayed randomly, without being tailored to the information collected about the User. The User has the right to manage advertising personalization settings through the Account panel in the Application. 7.5. The User may, at any time, manage the advertising settings, including in particular change their preferences regarding the display of advertisements, withdraw or re-grant consent to their personalization, through the settings available in the Account panel within the Application or in the Device settings. 7.6. The User has the right to obtain information about the reasons why a given advertisement is displayed, under the rules specified by the advertising provider referred to in section 7.2 above. 7.7. Detailed information on the processing of personal data in connection with the display of advertisements is outlined in the Privacy Policy. **8\. HOBB+ SUBSCRIPTION** 8.1. Access by the User to the features referred to in section 3.1.11 of these Terms of Use is possible upon selecting the HOBB+ Subscription and making periodic payments in accordance with the provisions of this section 8 of these Terms of Use. 8.2. The conclusion of an agreement for the provision of services under the HOBB+ Subscription requires: 8.2.1. selecting the HOBB+ Subscription by clicking the appropriate button in the Application; 8.2.2. providing the required data; 8.2.3. selecting the Billing Period for payments under the HOBB+ Subscription; 8.2.4. immediate payment of the due amount for the HOBB+ Subscription via the Payment Operator, in accordance with the applicable rates specified in the Application or on the Payment Operator’s website. 8.3. Activation of the HOBB+ Subscription takes place promptly, no later than within 24 (in words: twenty four) hours from the moment the payment is recorded by the Service Provider. It is deemed that upon activation of the HOBB+ Subscription, the Service Provider has commenced the provision of services and the User has commenced using the services, as a result of which the User is not entitled to withdraw from the agreement for the provision of services under the HOBB+ Subscription. 8.4. Payment for the HOBB+ Subscription is processed by Payment Operator in accordance with the selected Billing Period, subject to additional requirements of the Payment Operator. In particular, making payments may require the User to take additional steps and provide information outside of the Application. Payments are subject to the terms of service and data protection rules set out by the Payment Operator, which the User is required to review and accept. The Service Provider is not liable for the Payment Operator’s actions or omissions related to the processing of Payments. 8.5. Payments due to the Service Provider from the User for the HOBB+ Subscription are collected periodically and automatically at the beginning of each subsequent Billing Period, unless the User cancels the HOBB+ Subscription in accordance with this section 8 of these Terms of Use. 8.6. The User may cancel the HOBB+ Subscription at any time by selecting the corresponding option in the Application, which is deemed as a declaration of termination of the agreement for the provision of services under the HOBB+ Subscription. In case of cancellation, fees already paid for the ongoing Billing Period are non-refundable. 8.7. In the event of valid submission of a declaration of termination of the agreement for the provision of services under the HOBB+ Subscription, such agreement is terminated at the end of the Billing Period for which the last Payment was made. As from that moment, the User loses access to the Application features referred to in section 8.1 above. 8.8. The agreement referred to in section 8.2 above is also terminated in the event that the Payment Operator is unable to collect Payment for the subsequent Billing Period (e.g. due to insufficient funds on the payment card, expiration of the card), with effect from the end of the previous Billing Period. The User is responsible for ensuring that payment data are accurate and that sufficient funds are available. 8.9. In the case referred to in sections 8.7 or 8.8 above, the User has the right to renew the HOBB+ Subscription, in which case it is necessary to repeat the procedure set out in section 8.2 above. 8.10. The rates referred to in section 8.2.4 above may be changed by the Service Provider at its own discretion, subject to the procedure for amending the Terms of Use specified in section 17.1 of these Terms of Use. The amended rates apply from the Billing Period following the Billing Period in which the change became effective, and the User has the right to cancel the HOBB+ Subscription before the beginning of the next Billing Period, under the rules described in this section 8 of these Terms of Use. 8.11. For the proper provision of HOBB+ Subscription services and for analytical purposes, the Service Provider uses tools provided by an external partner \- RevenueCat \- to monitor the status of HOBB+ Subscriptions and manage the User’s access to the associated entitlements. RevenueCat acts solely as a partner supporting the verification of access to HOBB+ Subscription and does not process Payments, which are handled exclusively by the Payment Operator. 8.12. In connection with the provisions of Section 8.11. above, the information regarding the status and history of Payments, as well as other data necessary to achieve the purposes referred to in Section 8.11. above, may be shared with RevenueCat. The detailed rules regarding the transfer and processing of personal data in this regard are described in the Privacy Policy. **9\. TRANSACTIONS** 9.1. Users are entitled to publish Offers by filling the appropriate form available in the Application. The content of Offers may be determined freely by the User, provided that it meets all the requirements indicated in section 5.2 of these Terms of Use, and further specifies: 9.1.1. the characteristics of the offered item, including an accurate and complete description containing truthful and non-misleading information; 9.1.2. the condition of the item; 9.1.3. information about the User’s location, specified as the city or district, without providing an exact address, collected via the Device, in order to enable Users to search for Offers from their area. 9.2. Users bear sole responsibility for the content of Offers, their truthfulness, compliance with applicable law, and with the provisions of these Terms of Use. 9.3. A published Offer is available to all users of the Application for a period of 30 days, during which the User may modify or remove the Offer at any time. After the expiry of the abovementioned period, the Offer will be archived in the User’s panel, from where the User may decide to republish it. 9.4. Users may respond to published Offers and propose a date and place of meeting to carry out the Transaction, through a dedicated module of the Application, provided that this is a voluntary activity, and all arrangements regarding the Transaction, including its terms, time, and place of performance, are made solely between Users, without the participation or interference of the Service Provider. 9.5. The Service Provider is not a party to Transactions between Users, but solely provides the platform for the publication of Offers and communication between Users in connection with Transactions. 9.6. The Service Provider does not guarantee that Transactions between Users will be performed in accordance with the terms of the relevant Offers, nor is it liable for any damages resulting from improper performance or non-performance of the Transaction. 9.7. After seven days from the start of interaction between Users regarding a given Offer, the Application may send Users a request for information about the status of the Transaction and an assessment of its performance. Information obtained in this way may be shared with other Users within the ratings and reviews system of the Application. 9.8. Users are obliged to resolve any disputes concerning Transactions directly with the other party to the Transaction, without the involvement or any intervention by the Service Provider. In the case of receiving a Complaint regarding a Transaction, the Service Provider accepts reports concerning violations of the Terms of Use within the content of Offers; however, it does not resolve disputes between Users regarding Transactions themselves. **10\. DIRECT COMMUNICATION BETWEEN USERS** 10.1. Users have the ability to directly communicate with other Users via the Application by sending messages. 10.2. The content of messages is subject to encryption, ensuring the security of transmitted data and information and protection against access by third parties. 10.3. The Service Provider declares that it fully respects the privacy of Users; therefore, transmitted messages will be treated as confidential, unless their disclosure is required under applicable law or by a decision of authorities authorized to demand such disclosure, and only to the extent resulting from such decision. **11\. NOTIFICATIONS** 11.1. The User may receive Notifications via the Application in order to inform the User about the activities of other Users as well as updates, new features, offers, promotions, and other messages related to the operation of the Application. 11.2. Notifications are sent only with the prior consent of the User, expressed during Registration or later in the settings of the Application or the Device. 11.3. The User has the right to change Notification settings at any time, in particular to disable their receipt, without affecting the ability to use the features of the Application, except for functionalities that require Notifications. **III. OTHER PROVISIONS** **12\. FORBIDDEN ACTIVITIES AND MODERATION** 12.1. The User undertakes to use the Application in accordance with its intended purpose and applicable law, as well as with respect for the rights and interests of others, in particular: 12.1.1 not to use the Application in a manner inconsistent with its purpose or in a way that may affect the security of the Application and the collected data; 12.1.2. not to engage in any illegal, unethical, or rights-infringing actions toward any entities or third parties; 12.1.3. not to attempt any actions aimed at modifying, disassembling, decompiling, or reverse-engineering the Application; 12.1.4. not to take any actions that may disrupt the normal functioning of the Application or the Devices of other Users used to access the Application. 12.2. Users may report violations of these Terms of Use within the Application, in particular concerning improper use of the Application or publishing Content inconsistent with these Terms of Use. At the same time, the Service Provider reserves the right to conduct ongoing monitoring of Content and User activities. 12.3. Upon obtaining information through Complaints or as a result of its own monitoring activities, the Service Provider reviews the Content or specific User actions in terms of compliance with these Terms of Use and applicable law. 12.4. If, as a result of such review, the Service Provider determines that a User’s use of the Application is illegal or violates the provisions of these Terms of Use, the Service Provider is entitled to take appropriate remedial actions, including: 12.4.1. request the User to modify or remove the infringing Content or take other remedial actions within a specified timeframe; 12.4.2. in case of failure to undertake the actions specified by the Service Provider or any other required response to the request referred to in section 12.4.1 above, as well as in case of repeated or particularly harmful violations: 12.4.2.1. moderate Content, including any comments and materials published within Communities, by limiting their visibility, temporarily hiding, or removing them; 12.4.2.2. temporary or permanent block the User’s access to the Application and its features; 12.4.3. take other actions aimed at preventing the User’s violating activities. 12.5. Content moderation may be conducted manually by designated moderators or automatically using technological tools, including algorithms for analyzing textual or image Content. 12.6. In each case of applying the measures referred to in section 12.4 above, the User will be informed about the actions taken by the Service Provider, unless applicable law or security measures require otherwise. 12.7. The User has the right to challenge a Moderation decision by submitting a Complaint under the procedure described in section 14 of these Terms of Use. The Complaint must be submitted within 5 business days from the receipt of the notification about the Moderation decision. If the Complaint is found justified, the Service Provider will restore the Content or the User’s access to the Application to the state prior to the Moderation. 12.8. The provisions of this section 12 regarding the elimination of Content inconsistent with the Terms of Use does not affect the Service Provider’s lack of liability for Content posted by Users. 12.9. The Service Provider emphasizes that Moderation, as referred to in this section 12, does not include direct messages between Users due to their confidential nature. In the event of violations of these Terms of Use or general rules of social conduct and good manners, Users may “block” Users committing such violations, in accordance with the provisions of these Terms of Use. **13\. LIABILITY** 13.1. The Application has an informational and social character and provides only general data that may support the identification and care of plants, as well as enables the exchange of experiences between Users. 13.2. Users are obliged to use the Application in accordance with applicable law and the provisions of these Terms of Use. 13.3. The Service Provider will not be liable for: 13.3.1. the way the Application is used by Users, including any consequences resulting from using the Application in a manner inconsistent with its purpose, the provisions of these Terms of Use, or applicable law; 13.3.2. Content published in the Application by Users, including its truthfulness, completeness, and validity, as well as compliance with applicable law and these Terms of Use; 13.3.3. any damages, errors, inaccuracies, or mistakes arising from the interpretation and use of information contained in the Application, including decisions made by Users based on Content displayed to them, in particular Content published by the Service Provider or displayed through the Application’s features; 13.3.4. actions and decisions of Users resulting from interactions with other Users of the Application. 13.4. The Application must not be used as the sole source of knowledge and information about plants and gardening practices, including their care, edibility, medicinal properties, or other characteristics and properties, including those that may pose risks to health or life. Users are obliged to independently verify all information obtained through the use of the Application and consult appropriate specialists. **14\. COMPLAINT PROCEDURE** 14.1. In the event of any irregularities concerning the functioning of the Application or violation of these Terms of use by other Users, the User should first contact the support department via the contact form available in the Application. 14.2. The User has the right to submit a free Complaint regarding the failure to perform or improper performance of services provided by the Service Provider under these Terms of Use. 14.3. A Complaint may be submitted in writing to the Service Provider’s address indicated in section 1.3 of these Terms of Use or by email to: hello@hobbapp.com and should include at least: 14.3.1. the User’s username; 14.3.2. the email address of the User associated with the Account; 14.3.3. an indication of what the Complaint concerns; 14.3.4. an indication of the circumstances justifying the Complaint; 14.3.5. the User’s request in connection with the submitted Complaint. 14.4. The Service Provider may request the User to provide additional information or submit further explanations regarding the Complaint if it deems it necessary to properly consider the Complaint. 14.5. The Complaint will be reviewed by the Service Provider within 30 days from the date of receiving all information and explanations necessary for the proper consideration of the Complaint, in accordance with sections 14.3 and 14.4 above. 14.6. The User will receive a response to the Complaint immediately after it has been reviewed, in the same manner as the Complaint was submitted by the User. 14.7. The complaint procedure is completely free of charge. **15\. TERMINATION OF THE AGREEMENT FOR USE OF APPLICATION** 15.1. The User may, at any time and free of charge, stop using the Application and terminate the agreement for use of the Application by deleting their Account via the appropriate option in the Application, or by sending a respective declaration in writing to the Service Provider at the address indicated in section 1.3 of these Terms of Use or by email to: hello@hobbapp.com. 15.2. Upon deletion of the Account: 15.2.1. all other agreements between the Service Provider and the User regarding the use of the Application and its features expire, in particular the agreement for the provision of services under the HOBB+ Subscription. The provisions of section 7.6, second sentence, of these Terms of Use apply accordingly; 15.2.2. the User loses access to all information, Content, and other materials published or obtained during the use of the Application, without the possibility of restoring the Account with its assigned settings, published Content, and activity information within the Application. 15.3. The Service Provider is entitled to terminate the agreement for use of the Application if the User violates the provisions of these Terms of Use or applicable law, despite the Service Provider’s prior request to cease such violations and granting an additional period for compliance. 15.4. If the User does not accept the new content of the Terms of Use, amended in accordance with provisions of section 17.1 of these Terms of Use, the User is entitled to submit a declaration of termination of the agreement for use of the Application within 14 days from receiving information about the amendment of the Terms of Use. In such a case, the abovementioned agreement will be terminated upon the effective date of the new Terms of Use, and as of that date the User will lose access to the Application. 15.5. Regardless of the above, the User has the right to withdraw from the agreement for use of the Application without giving any reason, within 14 days from the conclusion of the abovementioned agreement, by submitting a respective declaration in writing to the Service Provider at the address indicated in section 1.3 of these Terms of Use or by email to: hello@hobbapp.com. Withdrawal is effective upon the Service Provider receiving the declaration referred to in the preceding sentence. The provisions of section 15.2 apply accordingly. For the avoidance of doubt, the right of withdrawal provided in this section does not apply to the agreement for the provision of services under the HOBB+ Subscription. 15.6. The agreement referred to in section 15.1 may also be terminated in other cases provided by applicable law. 15.7. In the event of termination of the agreement for use of the Application in accordance with sections 15.1–15.6 above, regaining access to the Application by the same User will only be possible after undergoing the procedure described in section 4 of these Terms of Use. **16\. DATA PROCESSING** 16.1. Personal data of Users is processed by the Service Provider for the purpose of fulfilling the rights and obligations arising from these Terms of Use in accordance with the provisions of the Privacy Policy. 16.2. Some of the personal data of Users, including information about payment methods, is also processed by third-party providers engaged by the Service Provider for the purpose of processing Payments related to the use of the Application. 16.3. The User is obliged to become acquainted with the Privacy Policy referred to in section 16.1 above. Acceptance of these Terms of Use during Registration simultaneously confirms the User’s acknowledgment of and consent to the applicable Privacy Policy. **17\. FINAL PROVISIONS** 17.1. The Service Provider reserves the right to amend the Terms of Use, subject to the following rules, provided that any change to the Terms of Use requires prior acceptance by the User, and failure to accept may result in limited or denied access to the Application: 17.1.1. Service Provider is obliged to inform Users of any changes to the Terms of Use by posting the relevant information in the Application and notifying the Users via email; 17.1.2. amendment to the Terms of Use becomes effective on the date specified by the Service Provider, which will be no less than 14 days from notifying Users about the amendment, unless otherwise required by applicable law; 17.1.3. amendments to the Terms of Use concerning paid services referred to in section 3.1.11 of these Terms of Use, including changes to fees referred to in section 8.2 of these Terms of Use, will apply from the Billing Period following the period in which the amendment became effective, respectively for each User. 17.2. Information about potential risks associated with using the Application and its features, as well as the purpose and function of the Application, can be found at the following address: [https://www.gov.pl/web/cyfryzacja/bezpieczenstwo-aplikacji\#:\~:text=Zdarza%20si%C4%99%2C%20%C5%BCe%20zawieraj%C4%85%20r%C3%B3%C5%BCne,ale%20ich%20dzia%C5%82anie%20jest%20niewidoczne](https://www.gov.pl/web/cyfryzacja/bezpieczenstwo-aplikacji#:~:text=Zdarza%20si%C4%99%2C%20%C5%BCe%20zawieraj%C4%85%20r%C3%B3%C5%BCne,ale%20ich%20dzia%C5%82anie%20jest%20niewidoczne). 17.3. Any disputes related to the use of the Application will be resolved by the courts having jurisdiction over the Service Provider’s registered office. 17.4. Matters not regulated by the Terms of Use will be governed by the provisions of Polish law. 17.5. The Service Provider also reserves the right to conduct additional activities, such as promotional campaigns, contests, or other initiatives, which will be governed by separate terms and conditions forming appendices to these Terms of Use. Additional terms may only be introduced following the procedure described in section 17.1 above. In the case of establishing separate terms, these Terms of Use will apply to all matters not covered by the provisions of such terms and conditions, unless the provisions of the additional terms and conditions state otherwise. 17.6. The provisions of these Terms of Use apply to the Application’s features only during their availability and to any claims arising within that period. If any provisions of these Terms of Use relate to features that have not yet been introduced, have been withdrawn, or are temporarily unavailable, those provisions will not apply. 17.7 Users may contact the Service Provider by email at hello@hobbapp.com for answers to questions related to the use of the Application or other matters, and at support@hobbapp.com for technical questions or problems. 17.8. This version is the current version of the Terms of Use, effective as of February 20, 2026. **18\. CHILD SAFETY STANDARDS POLICY** 18.1. The Service Provider complies with all requirements and highest standards of child safety in accordance with Google Play Child Safety Standards Policy available at: [https://support.google.com/googleplay/android-developer/answer/9878809?visit\_id=638948184880571114-204923585\&rd=1\#child\_safety](https://support.google.com/googleplay/android-developer/answer/9878809?visit_id=638948184880571114-204923585&rd=1#child_safety), and other applicable child safety laws and regulations. 18.2. The Service Provider enforces a zero-tolerance policy regarding any Content, actions, or interactions, that facilitate, promote or are associated with any form of sexual exploitation and abuse of children (CSAE), as well as any child sexual abuse material (CSAM) and implements its own CSAE prevention Policy, which constitutes Appendix no. 2 to these Terms of Use and is also available at: [https://hobb.media/legal/hobbapp/csae-eng.html](https://hobb.media/legal/hobbapp/csae-eng.html). 18.3. Users are strictly prohibited from publishing, sharing, distributing, or possessing CSAM or engaging in any other form of abuse against minors through the Application and its use. 18.4. Users can report suspected violations of policies referred to in section 18.1 and 18.2 above and other laws in that regard, in accordance with the Complaint Procedure outlined in section 14 of these Terms of Use. Regardless of such Complaints, the Service Provider independently monitors and enforces compliance with abovementioned policies through its Moderation procedures. 18.5. Service Provider will promptly consider each Complaint, and if a violation is confirmed, the Service Provider will undertake adequate remedial measures as specified in section 12.4 of these Terms of Use (including but not limited to removing the offending Content or deleting the User account responsible for such violation. 18.6. Service Provider reserves the right to report any confirmed violations to the law enforcement authorities or child protection agencies, in accordance with applicable law and policies referred to in section 18.1 and 18.2 above. **19\. VOLUNTARY SUPPORT** 19.1. Subject to contrary provisions of applicable law, Users and other natural persons, as well as legal entities, may voluntarily support the activities of the Service Provider and the further development of the Application by making monetary contributions to the Service Provider’s bank account with the number: 14 1140 2004 0000 3902 8553 1198, or in any other manner made available by the Service Provider. 19.2. The contribution referred to in section 19.1 above is voluntary and does not constitute remuneration due to the Service Provider for any services, functionalities, or other benefits within the Application. 19.3. Making a contribution does not create any obligations on the part of the Service Provider towards the persons or entities making the contribution, and in particular does not entitle them to receive additional services or benefits. --- Appendices: 1\. Privacy Policy ([LINK](privacy-policy-eng.html)); 2\. CSAE prevention Policy ([LINK](csae-eng.html)).